We accept Visa, Master Card, Discover and American Express Cards
Rates are subject to Buncombe County
and North Carolina State Sales and Lodging taxes.
Check-in and Check-out: Check-in at our Asheville inn is from 3:00 PM to 6:00 PM. Please call us if you are delayed or expect to arrive later than 6:00 PM. Check-out is 11:00 AM.
Cancellation Policy: To confirm your reservation, a minimum deposit equal to one night’s stay is required. We accept Visa, Master Card and Discover and the credit card deposit is processed at the time of booking.
If notification of a cancellation is received 14 days prior to your scheduled arrival date, your deposit will be refunded minus a $50 per room processing fee. Cancellation notification must be made in writing.
There are no refunds on cancellations with less than a 14-day notice. Cancellations made within 7 days of arrival will be charged the full amount of the reservation. Early departure and partial cancellations, stays that are shortened due to medical or family emergencies, bad weather, missed or canceled flights or change of plans fall within the cancellation policy. We highly recommend that you protect your vacation with a travel insurance policy with cancellation or interruption coverage.
Smoking: Smoking is not permitted in the inn or anywhere on the grounds. There will be a $250 charge for failure to observe our non-smoking policy.
Damages: Your guest room or suite at our Asheville inn will be inspected for property damage after check-out, including missing amenities, heavily-soiled linens and carpet stains. We reserve the right to seek payment for any expenses incurred for repair or replacement.
Capacity/Occupancy: Each room has a maximum capacity, which is determined by county regulations. All rooms in the B&B are double occupancy.
Additional room guests, including children over the age of twelve (12) may be may be accommodated with a rollaway bed for an additional charge of $35 per night in the Magnolia, the Marsh, and the Carolina rooms.
Children: Guests staying in our Asheville inn expect a quiet, adult environment, therefore we welcome only children over the age of twelve (12).
Pets: We are unable to accommodate pets of any kind. We recommend At Play With Sparky Kennels located just 1/2 mile from the North Lodge at 542 Short McDowell St Asheville, NC 28803. Contact them at 828-254-5772