We accept Visa, Master Card, Discover and American Express Cards
Rates are subject to Buncombe County
and North Carolina State Sales and Lodging taxes.
Check-in and Check-out: Check-in at our Asheville Bed & Breakfast Lodge is from 3:00 PM to 6:00 PM. Please call ahead to notify us “IN ADVANCE” if you are delayed or expect to arrive later than 6:00 PM as we find it disrupts our other guests. Check-out is 11:00 AM. We are often running errands until shortly before 3 and early check ins must be pre-arranged 3 days in advance.
Cancellation Policy: To confirm your reservation, a minimum deposit equal to one night’s stay is required. We accept American Express, Visa, Master Card and Discover and the credit card deposit is processed at the time of booking.
If notification of a cancellation is received at least 14 days prior to the arrival date (30 days’ notice for certain special packages, events and the month of October), the deposit is refundable less a $50 cancellation fee per room. If the guest booked through an Online Travel Agent such as Booking.com, Expedia or others it is up to the guest to contact the Agent directly.
If notification of a cancellation is received (13) days or less prior to the arrival date (30 days’ notice for certain special packages, events and the month of October), the full amount of the reservation is charged and is non-refundable. No shows will be charged for the entire stay. Early departure falls within our cancellation policy. There are no refunds for early departures. We reserve the right to treat a partial cancellation as a cancellation for the entire stay. Cancellations must be made by phone. There are no refunds on cancellations with less than a 13-day notice as guests will be charged for their full balance of the reservation. Early departures, partial cancellations and stays that are shortened due to medical or family emergencies, bad weather, missed or canceled flights or change of plans fall within the cancellation policy. We highly recommend that you protect your vacation with a travel insurance policy with cancellation or interruption coverage.
Smoking: Smoking is not permitted in the inn or anywhere on the grounds. There will be a $250 charge for failure to observe our non-smoking policy within our historic home.
Registered Guests: Only registered guests of North Lodge Bed & Breakfast are allowed on the property or in our historical Lodge at any time.
Damages: Your guest room or suite in our Asheville Inn will be inspected for property damage after check-out, including missing amenities, heavily-soiled linens and carpet stains. We reserve the right to seek payment for any expenses incurred for repair or replacement.
Capacity/Occupancy: Each room has a maximum capacity, which is determined by county regulations. All rooms in the B&B are double occupancy.
Additional room guests, including children over the age of twelve (12) may be may be accommodated with a rollaway bed for an additional charge of $35 per night in the Magnolia, the Marsh, the Carolina & Tiffany Suites.
Children: Guests staying in our Asheville Inn expect a quiet, adult environment, therefore we welcome only well behaved teenagers 13 and older. Should you have children under this age we would suggest Sweet Biscuit Inn. Phone: (828) 250-0170
Pets: We are unable to accommodate pets of any kind. We recommend At Play With Sparky Kennels located just 1/2 mile from the North Lodge at 542 Short McDowell St Asheville, NC 28803. Contact them at 828-254-5772