Cancellation Policy: To confirm your reservation, a minimum deposit equal to one night’s stay is required. We accept Visa, Master Card, Discover and American Express and the credit card deposit is processed at the time of booking.
If notification of a cancellation is received 14 days prior to your scheduled arrival date, your deposit will be refunded minus a $50 per room processing fee. Notification must be made in writing. There are no refunds on cancellations with less than a 14 day notice. Cancellations made within 2 days of arrival will be charged the full amount of the reservation. Early departure and partial cancellations, stays that are shortened due to medical or family emergencies, bad weather, missed or cancelled flights or change of plans fall within the cancellation policy.
Check-in and Check-out: Check-in at our Asheville inn is from 3:00 PM to 7:00 PM. Please call us if you are delayed or expect to arrive later than 7:00 PM. Check-out is 11:00 AM.
Smoking: For the safety and comfort of guests, smoking is not permitted in any of the rooms. Smoking is permitted on the grounds only. Please use the ashtrays we have provided for you. Smoking anywhere in the rooms can result in a $250 cleaning fee, which will automatically be charged to your credit card.
Damages: Your room or cabin at our Asheville inn will be inspected for property damage after check-out, including missing amenities, heavily-soiled linens and carpet stains. We reserve the right to seek payment for any expenses incurred for repair or replacement.
Capacity/Occupancy: Each room has a maximum capacity, which is determined by county regulations. All rooms in the B&B are double occupancy. Additional room guests, including children over the age of fourteen (14) may be may be accommodated with a roll away bed for an additional charge of $35.
Children: Guests staying in our Asheville inn expect a quiet, adult environment, therefore we welcome only children over the age of twelve (12).
Pets: I am afraid that we are unable to accommodate pets of any kind. We recommend At Play With Sparky Kennels which is located just 1/2 mile from the North Lodge on Oakland Bed and Breakfast. They are located at:
542 Short McDowell St Asheville, NC 28803
Rates are subject to Buncombe County and North Carolina State Sales and Lodging taxes.